FAQ

Frequently asked questions

How do I clean my Sophie the Giraffe teether?


Things you’ll need to clean Sophie*:

  • clean towel
  • potable/drinking water
  • A few drops of dishwashing soap
Follow these simple steps: Dip sponge/towel in bowl of drinking water with a few drops of dishwashing soap. Squeeze out excess water. Use this DAMP towel (not dripping wet) to wipe down Sophie's body Dip towel in clean, potable water with NO SOAP and squeeze to remove soap and excess water. Use the DAMP towel to wipe Sophie. Change the water as necessary and repeat this step several times to completely remove soap residue from Sophie. Let Sophie dry before you let your baby use. Note for teethers with squeakers and/or holes:
  • Please make sure that water DOES NOT get in through the squeaker.
  • Do not use while bathing or in the pool
*Do not sterilize rubber-based toys




Can I sterilize Sophie?


No, you cannot sterilize (UV, steam, etc.) Sophie items. Since these are made of natural rubber, exposure to heat may alter the product's integrity. If you've already sterilized Sophie, we recommend discontinuing use, for safety reasons.




How do I know that my Sophie is authentic?


There are fake Sophies out in the world! We do not know how or what they're made of. For your baby's safety, please only purchase your Sophie teether from us our our official stockists. You can never put a price on your baby's well-being.





Sophie the Giraffe Philippines Official Website